Order Cancellation
Orders may be canceled within 12 hours of placement or before shipment. Customized or made-to-order fitness equipment cannot be canceled once production begins.
Returns
To request a return, contact us within 14 days of delivery. Items must be:
Unused and unassembled
In original packaging
With all labels, manuals, and accessories included
Final sale, personalized, or clearance items are non-returnable unless defective. Return shipping is at the customer’s expense.
📧 Contact: [email protected]
Refunds
Once the returned items are inspected and approved, we will issue a refund to the original payment method within 5–10 business days. Shipping fees are non-refundable unless we made an error.
Missing Refunds
Check your payment account
Contact your card provider
Reach out to us at [email protected] for assistance
Contact
📧 Email: [email protected]
📞 Phone: (206) 748-9154
🏢 Address: 1541 1st Ave S, Seattle, WA 98134